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@Forschi_

I wish I could write a positive review about our stay at Iberostar Waves Cristina from July 21st to July 27th, 2024, but unfortunately, the hotel’s negligence and unprofessionalism left our family deeply frustrated. On July 23rd, my daughter participated in one of the hotel’s kids’ activities, during which staff applied a honey-based face mask to her skin. The following morning, she woke up with a swollen face due to a severe allergic reaction. Despite the fact that she isn’t allergic to eating honey, applying it to sensitive skin caused immediate swelling, and we had to seek medical attention. Her holiday was effectively ruined-she couldn’t swim, join further activities, or even enjoy the sunshine without risking infection and scarring. The hotel’s response to this serious incident was appalling. We notified the management immediately and expected prompt action to resolve the issue and compensate us for the disruption. Instead, they passed the responsibility to an insurance company, who have STILL not resolved the case months later. We spent the rest of our vacation chasing the hotel staff for updates, sending medical documents, and receiving nothing but vague promises and endless delays. It is clear to us that Iberostar Waves Cristina does not care about the well-being of their guests or take responsibility for their own mistakes. The complete lack of urgency, compassion, or any meaningful attempt to address our situation was shocking. To add insult to injury, after months of back-and-forth, the hotel offered a laughable “20% discount” for a future stay, as if we would ever return to a place that treated us this poorly. We feel scammed, disrespected, and utterly dissatisfied. This hotel has no business claiming to offer a family-friendly experience when they fail to ensure basic safety for children or handle serious incidents with even a shred of competence.

Wir sind nebenan im Alcudia Park (auch ganz schön!!). Nächstes Jahr aber ins Muro.

Wow

J'adore

Comment puis-je vous contacter pour une réservation

انا اني جزاءرية وني جاي لي ابرو ستار في صيف ❤❤❤❤

Hii iberostar I have been to you’re Morocco Agadir resort it was extremely beautiful I loved it definitely recommend

❤wonderful movement! Be the change, a ripple is all it takes to create a sunammi

В июне летим в этот Отель

Très déçu de cette hôtel comportement personnel est 0 surtout au restaurant

This isn't working. I have logged in all three ways on both a computer and a phone. I also used multiple browsers and tried incognito mode. The interactive map starts to pop up and then goes away.

Wait is this the paraiso maya? This one has to have the best activities however the slide all the way to the left is way too slow. And I’m hoping someone who works at iberostar sees this because the manager at iberostar quetzal is amazing. I believe his name was Jamie. He provided great service and is a great person. I got an ear infection and the day after we told him, the first thing he did was ask how I was feeling. He’s a very kind and caring person I’d just like to point that out.

Where is this ?

Es una petición tuya, no una orden. Visité España dos veces como turista, y a mí, a mi mujer y a mis hijos nos encantó y nos encantó vivir en ella. Ellos vinieron de ti si necesitabas trabajadores. Somos activos y honestos en nuestro trabajo, y podemos ser juzgados por cualquier periodo de tiempo sin paga, no escatimen en su confianza en nosotros, estamos agradecidos por usted y su país, en el cual nos sentimos seguros y con un futuro claro para nuestros hijos. . . Viva España

Any good with kids?

that doesn't work

Show, parabéns a todos 👏🏼👏🏼👏🏼👏🏼